Grievance Redressal Cell
Grievance Redressal Cell
The Grievance Redressal Cell at SAM College is dedicated to addressing and resolving complaints from students, faculty, and staff. Its primary objectives include:
- Prompt Resolution of Complaints: Providing a platform for stakeholders to voice concerns related to academic, administrative, or personal matters.
- Ensuring Fairness: Handling grievances impartially and fairly, respecting the rights of all parties involved.
- Structured Process: Offering a formal mechanism for registering, investigating, and resolving complaints transparently and systematically.
- Safe Environment: Addressing issues like harassment, discrimination, or unfair treatment to ensure a safe and supportive atmosphere within the institution.
- Transparency: Encouraging openness in the resolution of issues and providing timely feedback to those who raised grievances.
- Preventive Measures: Analyzing trends in complaints to identify systemic issues and working towards solutions that prevent similar problems in the future.
- Positive Academic Environment: Creating a conducive environment for learning and development by solving problems promptly.
- Upholding Institutional Values: Ensuring adherence to ethical values, policies, and legal requirements in handling grievances.
Grievance Redressal Committee
| S.No. | Name | Designation in Grievance Redressal Cell |
|---|---|---|
|
1 |
Ms. Ritu Sikka |
Coordinator |
|
2 |
Ms. Mamta Singh |
Member |
|
3 |
Ms. Nidhi Jain |
Member |